FAQ

Home Forums [0] Redmoon FAQ

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Viewing 15 posts - 1 through 15 (of 43 total)
  • Author
    Posts
  • #844
    GMCygnus
    Keymaster

    Forgot your password?
    http://support.redmoonclassic.com/password.php
    Forgot your accounts?
    http://support.redmoonclassic.com/account.php

    Any other questions, please ask and we’ll add it to this list.

    #846
    beezy
    Participant

    how to find info on your account.
    such as dob?
    info on a banned char?

    #847
    beezy
    Participant

    also when your accounts so old i dont have the same email address anymore and dont have access to my old one?.

    #848
    beezy
    Participant

    Thank You for putting this up@@

    #849
    GMCygnus
    Keymaster

    If you don’t have info on an account, contact me either on the forum here, or by email support@redmoonclassic.com and we’ll look it up.

    #850
    dope boi
    Participant

    The recover password and account recover. Does not send a email after entering the information

    #855
    dope boi
    Participant

    please fix, alot of old players would like their characters back

    #857
    GMCygnus
    Keymaster

    I apologize for the error, I didn’t know it wasn’t working. I just resolved the issue, and it is working.
    We are bringing on some new (and old!) quality staff now, so issues like these will be resolved much quicker.

    ~Cygnus

    #913
    Justin
    Participant

    Hey I want to get my old account back, can you help me get my password back? i tried what i thought was my old password and it didnt work

    #1580
    tarek
    Participant

    trying to retrieve information through email is not working nothing coming up in my hotmail

    #1596
    Lee
    Participant

    The account recovery is not working for me either, didnt receive the email from support.

    #1599
    Anonymous

    to delete a charector

    #2126
    maingembel123
    Participant

    Please help..
    I really love this game.. But it so lagging at my device.. Please update the game that will be supporting multicore devices with 1.5Ghz processor or please give me another solution.

    Thanks

    • This reply was modified 3 years, 11 months ago by maingembel123.
    #2457
    M1ngsan
    Participant

    How to change game account password?

    #2458
    GCSirin
    Keymaster

    If you know your current password, you can log into the support pages and change the password from the “Update Information” page.

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